The Maxx: The Complete Series
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Actor: Amy Danles, Barry Stigler, Glynnis Talken, Michael HaleyBrand: Allied
Writer: Sam Kieth
DVD: Region Code 1
Format: NTSC
DVD Release Date: 2009-12-17
Audience Rating: Unrated
Studio: MTV Networks
DVD Reviews of The Maxx: The Complete Series
DVD Review: REAL "The Maxx" DVDs now available!
Summary: 5 Stars
Enough has been said here already about how fantastic a show "The Maxx" was (and is) when it first appeared on MTV back in 1995. I'm just here with a quick note about Amazon.com's "CreateSpace" program of "Burn-On-Demand" DVDs.
To be frank, I wasn't too thrilled with the idea of purchasing a DVD-R set, especially as I'd heard a bit too many reports of problems both online and from friends. But "The Maxx" was too hard too resist, so I decided to chance it and ordered my set in February 2010. When my set arrived, the two DVD-R discs were indeed the expected purple media - thankfully the transfers were more than satisfactory and the discs played without a hitch.
Until October, when I discovered that Disc 1 would no longer playback properly. The DVD-R media had obviously deteriorated in some manner, as my player was unable to properly track the show. At 21s into Episode #1, playback froze for a few seconds, then the disc skipped forward several minutes before playback resumed. After a few seconds, playback froze again, and the disc skipped forward a few minutes once more before playback resumed. This defect continued for most of Disc 1. It definitely wasn't a DVD Player problem, as all six of my players had the same problem with this disc.
Great.
MOD DVD-Rs purportedly "should" last as long as normal stamp-pressed retail DVDs (i.e., several decades at least). I didn't rent this set for short term usage only - I purchased it with the expectation that it would last for many years to come - so I felt that Amazon should replace my defective disc, especially since THEY were the manufacturer. Obtaining a replacement was no easy task; the customer service rep insisted I had to contact the manufacturer for replacement, that Amazon was not responsible... and refused to acknowledge that Amazon WAS the manufacturer. 45 min. later, after much frustration and repeated requests to speak with someone else who understand's Amazon's own CreateSpace "Burn-on-Demand" program, I was finally put on hold; the rep soon came back on and said my request had been approved. (About time...) A replacement set would be sent out to me shortly, and I would be receiving a new invoice, information and a return label in my email momentarily. I wonder tho... was I really getting a replacement, or was this rep just trying to get rid of me, since I stayed firm on my requests?
Two weeks later I knew the answer for certain. I never received a replacement, I never received any paperwork, and there was still nothing listed on my account that this replacement even existed. *SIGH*
I contacted Amazon again two days ago, expecting to have to go through this entire ordeal all over again. Thankfully, that was not the case at all. I spoke with a wonderful Customer Service rep, explained the situation, and she put me on hold while researching the matter. She was quickly able to corroborate my story, and obtained approval to send me out a replacement overnight... talk about good service!
I indeed received my replacement set yesterday. I opened it with the expectation that I'd just be swapping out the bad Disc 1 , but I got a rather interesting surprise... the replacement set of "The Maxx" did NOT come on purple-backed DVD-R media - these were silver discs. From all appearances, my set contains standard pressed single-layer DVDs - these even have a set of pressing codes stamped around the inner rim to denote the product ID, file dates and manufacturing info (MOD DVD-Rs don't have this sort of information, as it's pressed onto the disc during the stamper and injection molding phase; Disc 1 was dated 10/11/2010, Disc 2 10/10/2010). Needless to say, I was rather shocked at this revelation!
Oh, and before I forget... yes, they played perfectly.
There were only two physical differences I noted between the sets, as follows:
* UPC Product Code on the rear of the case -- the purple DVD-R set features the words "2 DISCS" above the UPC bar codes; the silver DVDs only have the bar codes.
* UPC Bar Code Box on the actual disc -- the purple DVD-Rs have a UPC Bar Code box printed onto the label side of each disc (at the bottom center); the silver DVDs have none.
Anyway, I obviously had a wonderful resolution to my problem.. and I felt that some of you other "Maxx" fans might also be interested in this info. Cheers!
Description of The Maxx: The Complete Series
In the murky alleyways of New York City, homeless Maxx huddles in his box and dreams of crushing evil villains. But when he bursts into the colorful netherworld of the Outback, the Maxx is a hero, in full purple splendor. His friend Julie, a freelance social worker, thinks the Maxx's alternate universe is just an escape from the harsh reality of New York-not realizing that she, too, roams the Outback as the Jungle Queen. Join the Maxx for deliciously demonic adventures in both worlds, as he scours streets and jungles in search of the link between his two realities. Will he be able to find the connection before it's too late?This product is manufactured on demand using DVD-R recordable media. Amazon.com's standard return policy will apply.\r\n
This disc is expected to play back in DVD Video "play only" devices, and may not play in other DVD devices, including recorders and PC drives. \r\n
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