Outsourced
by John Jeffcoat
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DVD details
Actor: Asif Basra, Ayesha Dharker, Josh Hamilton, Larry Pine, Matt SmithDirector: John Jeffcoat
Brand: Ocean Park Home Entertainment
DVD: Region Code 1
Audio: English (Subtitled); English (Original Language); Hindi (Original Language)
Format: Color, Dolby, DVD, NTSC, Subtitled, Widescreen
Picture Format: 1.66:1
Running Time: 103 minutes
DVD Release Date: 2008-09-02
Audience Rating: PG-13 (Parental Guidance Suggested)
Studio: Ocean Park Home Entertainment
DVD Reviews of Outsourced
DVD Review: Covers alot of Indian Culture and humor in a hour and half
Summary: 5 Stars
1. Outsource is a fun movie filled with Indian humor and culture. Mr. Todd Anderson, an American VP of market is told that his department is being outsourced to India and his job will require him to travel to India and train the new manager. Todd must go to keep his stock and allow them to vest.
2. Todd arrives in Mumbai, but his name is misspelled, as Toad and he misses his ride, but elects to take a second-class 3 wheeled transportation vehicle. Todd is exposed to the congestion of India, packed trains, roads blocked by cows, a man urinating in the street, and Gola giving him stomach cramps and diarrhea.
3. The Indian sourcing team must reduce their call time to 6 minutes. Todd learns from another American that the best he can hope for, is 8 minutes. Todd appoints Asha as assistant manager help reduce call time. Asha convinces Todd, to request company products, as incentive, to reduce time, and assist with product understanding. Smith denies the request telling Todd to "think bottom line" and Todd tells Smith, he is introducing the product to a billion people. Smith tells Todd that the product will be sent DHL. The products arrive but in a different area sharing the same street address.
4. The Indian humor occurs when Todd and Asha travel to retrieve the merchandise, Todd requests the Goddess of destruction to destroy something which becomes the ferry boat; the two are forced to come together and stay a hotel and pay to price, 78 dollars. The two fall in love with each other, but Asha does not want the relationship revealed because it would soil Asha's arranged marriage.
5. The Indian team reduces call time below six minutes. Smith arrives in India, discovers the call center is flooding with water, informs Todd the company has been bought out by a larger company; instructs Todd to shut down the Indian call center, fire the staff and take what he has learned too open a call center in Shanghi. The glass for the window finally arrives, management demands finally payoff, an aspect of Indian humor. Prior response to Todd's demands to decrease call times was "Work faster and faster".
6. No more borders, people around the world are doing the work of America, companies leveraging labor reduction costs, products exchanging across borders, competition increasing variety and availablity, internet increasing product knowledge and simplifying buying, and platforms emerging. Outsourcing should not drop the cost of the product. The appeal of Outsourcing is decreased labor costs, taxes, and increased profit margins, destablizing domestic labor employment, redistributing skill interest, fueling training, decreasing pensions & healthcare funds, and weakening union cohension. Sophisticated software, networks, and programming languages have created a platform representing an invisible continent. The platform drives customers to an open platform for purchases, complaints, and technical services. India will receive more service oriented business and use platform technology to connect to the customer base. The powerful and important platforms will be determined by the crowds that it attracts. Todd highlights the trend by saying, "You actually like this stuff".
Description of Outsourced
Features include:
?Runtime: 76 minutes
?Runtime: 76 minutes
The low-key, charming Outsourced is a thoughtful satire about the human side of contemporary frustrations associated with the global economy. Josh Hamilton (The House of Yes) stars as Todd Anderson, vice president of customer relations for a Seattle company that sells phone-order, patriotic kitsch. Part of Todd's job is keeping his operators' order-taking time down to a few minutes. He's good at what he does, but that doesn't stop the company from outsourcing Todd's entire department to somewhere in India, where local workers can field customer calls more cheaply. A reluctant Todd is sent to the subcontinent to train his own replacement and get the new operators up to speed. Neither task goes well, but adding to Todd's frustration is culture shock over everything from Indian table manners to public transportation to minimal bathroom fixtures. There?s something familiar about this particular fish-out-of-water tale (television?s Northern Exposure, as well as such features as Local Hero and Doc Hollywood). The gentle but illuminating Outsourced proves the story, as long as it's told well, never gets old. Todd eventually realizes the best way to escape India and get back to Seattle, ironically, is to let go of his resistance to India's culture and people. Transformation precedes liberation, but the lovely question in Outsourced is this: once Todd is transformed, what does he need to be liberated from? The film's deliberate, carefully paced narrative can't obscure the feeling of epiphany that permeates Outsourced. Nor can some of its other delights: assured location shooting and a fine supporting cast, including a wry Ayesha Dharker as Todd's romantic interest, and a brief appearance by Larry Pine as a kind of older, more serene version of the disoriented central character. --Tom Keogh
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