In the Line of Fire: An Interactive Guide to Handling Tough Questions
by Jerry Weissman
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DVD details
Director: Jerry WeissmanDVD: Region Code 1
Audio: English (Original Language)
Format: Closed-captioned, Color, DVD-Video, Full Screen, NTSC
Picture Format: 1.33:1
Running Time: 83 minutes
DVD Release Date: 2005-08-05
Audience Rating: NR (Not Rated)
Studio: Video Arts
DVD Reviews of In the Line of Fire: An Interactive Guide to Handling Tough Questions
DVD Review: Short, but you get the main points
Summary: 5 Stars
Short enought to watch it, learn the key points.
You will need the book however, to see more examples and better understanding.
Perfect complementary to the book ( without book not as useful).
DVD Review: Outstanding!
Summary: 5 Stars
Public speaking is considered one of the most threatening situations you can face in your job. Answering follow-up questions can be even more terrifying. Author Jerry Weissman, an experienced presentation coach, has written a short book to teach presenters specifically how to field tough, even hostile, questions without losing control. This companion DVD provides visual material, e.g. from the presidential debate or public Q&A sessions. Weissman dissects the professionals' answers to show how their responses succeeded or failed, and introduces his own straightforward response technique. To increase the learning effect, the DVD goes interactive so that you can actually practice while you learn. With this training, even the most timid presenter should gain some confidence. We think whoever might end up in a situation where he faces tough questions, will find this helpful. DVD Review: Great footage to learn how to field those tough questions: get it ALONG with the book
Summary: 4 Stars
I recently finished reading the companion book for this DVD. I must say they truly complement each other. Since the topic they deal with is that of handling tough questions, it is VERY important to be able to see the masters at it, along with those who make mistakes, in action. This is where this DVD does an incredible job: it presents the viewer with the footage for all the examples presented in the book, as they took place and with Mr. Weissman interjecting as the different speakers do their thing, pointing out the details and things you should be on the lookout for.
Is the DVD interactive? It's fairly linear, except for the moments you are asked to stop and consider what is about to happen (what response you think the speaker gave). So I guess you could say it is interactive to a certain extent. However, the real value of the DVD lies in the footage, more than anything else. It's not a substitute to the book, which it obviously quotes and refers to. Don't think this is like the audiovisual equivalent to the book, and try to view the DVD to skip the reading: if you do this, you will miss much. The two complement each other wonderfully. My recommendation is: get both and enjoy their combined power.
DVD Review: Wisdom - From a Master
Summary: 5 Stars
Nearly everyone has found oneself in this situation. Standing in front of an audience, you are blindsided with a question you dread. Even worse, the question is one you have not anticipated.
Whether you are an interviewee, sales person, executive, teacher, student, employee or politician, you are judged on how you handle the situation.
Jerry Weissman, a corporate presentations coach, in this DVD provides the reader with the skills and techniques required to handle these confrontations. A companion to the book of the same name, he shows compelling video studies from Presidential debates, corporate road shows and even a television situation comedy Weissman guides the reader in how to control the exchange.
Using his techniques, the reader learns to avoid evasive, contentious and defensive responses to these difficult questions.
While neither the book nor the video provides the "right answers" to these difficult questions, they arm the reader with an arsenal of skills required to manage adversity and remain in control.
DVD Review: DVD Illustrates Sharp Insights Into How to Handle the Harshest Grilling
Summary: 4 Stars
When it comes to the art of the response and the nuances of body language, author Jerry Weissman knows what he's talking about. Having just read his briskly informative book of the same name, I can tell you that the DVD version is an even more compelling reason to listen to his invaluable tenets on public speaking. Fortunately, as this is mostly a talking-head presentation with video excerpts, Weissman himself is a fine presenter, though it would have been interesting to include actual role playing to see how he would field difficult questions.
Whereas the book is more a transcript of legendary confrontation moments, mostly from televised debates, the DVD includes many of the actual excerpts discussed in the book. This allows the author to analyze the defining moments with greater clarity, even going as far as using slow motion and freeze framing to get his points across. This is well illustrated by the question raised by a woman at one of the 1992 Presidential debates about how the national recession affected each candidate personally. Weissman vividly shows how the senior Bush's fumbling response irreparably damaged his campaign, how Perot's curt reply did nothing for his and how Clinton's masterful empathy seized a defining moment and thereafter boosted his rating dramatically.
Even more effective is the way Weissman breaks down Colin Powell's mastery of "key words" in fielding questions from foreign journalists on American imperialism at the start of the Iraqi War. Watch as Powell dexterously dodges incriminating questions by using Roman columns introduced by the questioners as buffers and bringing the inquiries back to the comfort zone of his response. In the DVD versus the book, the author wisely focuses less on the parallels with martial arts (which could have introduced some potentially silly imagery) and more on the Q&A cycle - open the floor, recognize the questioner, yield the floor, retake the floor and provide the answer.
A true master of the cycle comes across in Norman Schwarzkopf's handling of difficult questions regarding Desert Storm maneuvers. Upfront he manages the expectation of how many questions he would answer and then does not allow follow-on questions. His answers become shorter and shorter until he abruptly concludes, which Weissman recognizes as a special exception given his exalted military standing.
It's great to see many classic moments such as the topspins provided by Lloyd Bentsen to Dan Quayle's self-serving comparison to JFK ("Senator, I served with Jack Kennedy, I knew Jack Kennedy, Jack Kennedy was a friend of mine. Senator, you are no Jack Kennedy.") and Ronald Reagan in his volley to Henry Trewitt's expressed concern about his age ("I want you to know also I will not make age an issue of this campaign. I am not going to exploit for political purposes my opponent's youth and inexperience.")
Unfortunately, due likely to unsecured rights, Weismann was not able to show the classic Bob Newhart Show excerpt where the unprepared Dr. Hartley was grilled mercilessly by a sadistic talk show host in sheep's clothing. It seems pointless to describe it if the viewer has never seen it. The same can be said for the Kennedy-Nixon debates of which we are only shown a still.
The DVD clocks in at just eighty minutes and is a fine summation of the book's most important points, though I can't help but think there is a lost opportunity to make this far more interactive than it is. Weissman does offer a few opportunities to hit the pause button to concoct our own responses to tough questions, but I wish there was a greater sense of participation. Regardless, the author provides a fine resource for those of us who become discombobulated when facing an inquisitive, often aggressive audience.
Description of In the Line of Fire: An Interactive Guide to Handling Tough Questions
"Featuring clips of major political debates, press conferences and media interviews...including the 2004 Presidential debates with President George W. Bush and Senator John Kerry.
Sooner or later, every human being on the face of this planet will be confronted with tough questions.
How will you handle them?
In the Line of Fire: An Interactive Guide to Handling Tough Questions, is a companion to the book, In the Line of Fire: How to Handle Tough Questions ... When it Counts, published by Pearson Prentice Hall. This DVD contains illustrative video clips of tough Q&A sessions in the public arena and the lessons you can learn from them.
We've programmed the DVD so that you can watch it straight through or visit ... and revisit... the lessons chapter-by-chapter. To enhance the lessons, we'll be interactive: at several points in the DVD, we'll ask you a question, then pause and ask you to press the pause button on your DVD player or computer and think about the question. You'll get the answer when you press play again.
To focus on the video examples, we've condensed some of the lessons, but you can find all of them in the book, and in greater detail. For best results use the book and the DVD together, but either one will help you stand tall in the line of fire.
Challenging Questions
Why do people in business ask challenging questions? Because they are mean-spirited? Perhaps. Because they want to test your mettle? Perhaps. More likely it is because when you are presenting your case, which is just the case in almost every decisive communication in business...as well as in all walks of life...you are asking your opposite party or parties, your target audience, to change. Most human beings are resistant to change, and so they kick the tires. You are the tires.
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